Providing excellent service to all customers makes good business sense and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) mandates that all business in Ontario meet the Accessibility Standards for Customer Service by January 1, 2012. As a business owner or manager you need to know the steps to take to meet the requirements.
The Tourism Industry Association of Ontario (TIAO) and the Ontario Tourism Education Corporation (OTEC) invite you to a training workshop, Accessibility Standards for Customer Service: Helping You Comply and Achieve Accessible Service Excellence. This training workshop gives you the information and tools you need to comply and to ensure your business is better able to serve customers with disabilities.
Date: March 24, 2011
Location: Nipissing University, Bracebirdge
To register
For more information visit TIAO's Accessibilty microsite
New Billoard - 2011
Bracebridge is a centre for Post-Secondary Education
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